Privacy Policy

Effective Date: April 15th, 2025.

Company: Sunset Sparkle, LLC

At Sunset Sparkle, we respect and value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you engage with our cleaning services, website, SMS and all communications.

1. Information We Collect

We may collect personal information when you:

·       Request a quote or schedule a service.

·       Communicate with us via phone, email, or SMS.

·       Subscribe to our SMS or email updates.

·       Enter into a service agreement with us.

This information may include your name, business or property address, phone number, email address, and payment information.

2. How We Use Your Information

Your information is used for:

·       Scheduling, confirming, and updating you on services.

·       Providing reminders, updates, and support via SMS or email.

·       Processing billing and payments securely.

·       Improving our services and customer experience.

·       Complying with legal and regulatory obligations.

3. SMS Terms & Conditions

·       By subscribing to Sunset Sparkle SMS services, you agree to receive text messages from us. SMS messages may include appointment confirmations, service updates, and other communications related to your account and services.

·       Text/SMS Marketing: If you opt in, you may receive promotional texts at the number you provide.

·       Message Frequency: Message frequency may vary depending on account activity and services scheduled.

·       Opt-Out: To stop receiving messages, reply “STOP” at any time. A confirmation will be sent. To re-subscribe, text “START.”

·       Support: For help, reply “HELP” or contact us at info@sunsetsparkle.com.

·       Wireless Carrier Rates: Standard message and data rates may apply. Carriers are not responsible for delayed or undelivered messages.

4. Confidentiality of Your Information

We treat your information with the highest level of confidentiality.

·       We do not sell or rent your personal information or phone number to third parties for marketing purposes.

·       For operational purposes only, we may share your information with trusted service providers who assist us in delivering services (e.g., scheduling platforms, billing processors). These providers are bound by confidentiality and data-protection agreements.

5. Data Security

We implement reasonable safeguards — both technical and administrative — to protect your information from unauthorized access, disclosure, or misuse. While no system is 100% secure, we are committed to maintaining the highest industry standards for data protection.

6. Your Rights

You have the right to:

·       Request a copy of the personal information we hold about you.

·       Correct or update your personal details.

·       Request deletion of your personal information, subject to legal and contractual obligations.

7. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our website with a new effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Sunset Sparkle, LLC

Phone: (954) 539-1620

Email: info@sunsetsparkle.com